Shipping & Delivery Policy — Dire Crown

Last Updated: 12 October 2026

At Dire Crown, we aim to deliver your fashion orders safely and efficiently.

1. Order Processing

Orders are generally processed within [1–3 business days] after confirmation and payment verification. Processing may take longer during sales, holidays or exceptional circumstances.

2. Estimated Delivery

Estimated delivery after dispatch:

• Major cities: [2–5 business days]

• Other serviceable locations: [4–8 business days]

• Remote locations: Delivery may take longer.

These are proposed estimates, not guaranteed delivery times. Confirm the timelines supported by your courier partner before publishing.

3. Shipping Charges

Shipping fees, if any, will be displayed at checkout. Any free-shipping offer will be subject to its stated conditions.

4. Order Tracking

Where tracking is available, we will share tracking information through email, SMS, WhatsApp or another available communication channel.

5. Incorrect Address

Customers should verify their shipping address and phone number before completing checkout. Additional shipping charges may apply to reshipments caused by an incorrect address, where permitted by law and disclosed in advance.

6. Delayed or Undelivered Orders

If your order is delayed, please contact our support team with your order number. We will coordinate with the courier to investigate.

7. Damaged Packages

If a package arrives visibly damaged, contact us promptly and provide photographs of the package and product. We will review the issue in accordance with our Return & Exchange Policy and applicable law.

8. Contact

Email:  contact@direcrown.com
Support Hours: 10 am to 6 pm